FAQ
General Questions
You can easily find the most frequent questions answers below. Feel free to contact us if you can’t find an answer to your question here
Is White House Hotel close to Public transportation ?
White House hotel is just a minute walking distance to Sultanahmet tram station , we are just at the back side of it and 5 minutes walking distance to ferry stations to kadikoy, Uskudar and Bosphorus, 2 minutes far to Marmaray tube
Does White House Hotel have terrace ?
Yes, we have lovely roof top terrace with view of Hagia Sophia Museum and Bosphorus Bridge. You can get your breakfast there. Also it is avaiable whenever you need 7/24
Does White House Hotel have lunch or dinner ?
No, We don’t have lunch or dinner service at our hotel because there are so many closeby restaurants and bars. But we have snacks and drink service 7/24
Are breakfast and taxes included in the room rates ?
Yes, both included, we don’t have any hidden charge.
Is White House Hotel location close to Sultanahmet ?
Our hotel is just at the heart of The Sultahmet , It is just one or two minutes walking distance to Hagia Sophia, Blue Mosque, Basilica Cistern and Topkapi palace
Which credit cards does White House Hotel accept ?
We accept visa and master cards
Can White House Hotel arrange an airport pick-up service ?
Private Airport pickup service is available from IST – Istanbul Airport (75 Euros) and SAW – Sabiha Gokcen Airport (85 Euros) upon request. Prices are for one way up to 4 pax. To receive this service please inform us about your full names and passport numbers of each passenger, arrival date, flight number and your arrival time. We need to receive these details by email at least 48 hours before your check-in day (info@istanbulwhitehouse.com). Once you will reserve private pick-up service you will recieve a confirmation e-mail and description to find the Greeter Company. Please feel free to contact with us, in case of any difficulty to find the Greeter Company staffbecause we will help you to find the Greeter Company staff at the Airport..
According to the new regulation published by Ministry of Transportation on 01.01.2019, to organise transportation service, it is obligatory for us to have full names and passport numbers of each passenger before organising guests’ airport pick up.
Does White House Hotel have a car park ?
Hotel doesn’t own a car parking area but in front of hotel there is goverment one and you can esaily use it or at the back side of the hotel also there is private one, you can also use it .
Can I use my mobile phone in Istanbul ?
Yes you can. There is 2 options either check the roaming details of your current mobile operator or use a Turkish SIM card. The choice is yours of course. If you would like to obtain a local SIM card, please check out the major Turkish mobile operator sales offices (Vodafone, Turkcell or Avea) at the airport for advice and the latest promotions.
Is there plug changer at the White House Hotel ?
Yes we have plug changers, so you dont need to bring your own but if you want you can of course as sometimes the machines have security codes may cause trouble.
How far is White House Hotel from Taksim and the Bosphorus ?
White House Hotel is just 15 minutes tram ride from taksim ( karakoy ride off and Tunel ride on ) and 10-15 minutes drive from hotel if there is no traffic. Also almost same for Bosphorus closest place but depends on where do you want to go at the Bosphorus as it is long
Is it safe to walk to the hotel at night ?
Since our hotel is located at the hotels and Restaurants area, our hotel surroundings are generally safer than other (sightseeing focused) parts of Istanbul.
Can I pay with Dollars, Euros, Turkish Liras, or both. What do I bring and where can I get the best exchange rates ?
Yes you can pay in all three currency . We make your calculation in Euro on your check in day and when you want to make payment either USD or Turkish lira ,again we converting from Central bank’s currency of the date of arrival.
Is there any close atm machine ,change Office or bank to White House Hotel ?
Yes, there are many atm machines,banks and change Offices just a minute walking distance to White House Hotel
Is there something like a Museum Pass ?
Yes there is , please check their offical internet page http://www.muzekart.com/en/museum-pass , you can get all details easily from here
Is there something like a transportation pass ?
Yes there is. When you come to Istanbul, you can buy an Istanbul card from any station easily or you can get it from reception desk. The cost of card is 7 Turkish Liras and as much as desired money can be loaded to card.