Booking
Booking Policies
Payment Policy
Payment can be made during your check in as cash (Euro or USD or Turkish Lira accept) or by creditcard ( Visa, master and American Express ) . Bank transfer is not accepted.
Cancellation Policy
If cancelled up to 2 days before date of arrival, no fee will be charged. If cancelled later, in this case , the first night will be charged as no-show.
Guarantee Policy
All reservations must be guaranteed with a Credit Card which is valid on the day of arrival. Non guaranteed reservations are not accepted.
Deposit Policy
All reservations must be guaranteed with a valid Credit Card. A deposit is not required. Exceptions may apply for certain rate packages.
Check in Policies
Our Hotel check-in time at 13:00 p.m. middle of the day but If we have empty room on your arrival to Hotel, we can provide early check in with pleasure but if you want to guaranteed your early check in you should make a day reservation on previous day
Check Out Policies
Check-out time 12:00 noon. If you need late check out please ask to hotel reception just on your check out date after breakfast, we can inform if you can check out late only in same day but If you want to guaranteed your late check out you should make 1 days extra payment
Airport pick-up service
Private Airport pickup service is available from ISL – Istanbul Airport (55 Euros) and SAW – Sabiha Gokcen Airport (55 Euros) upon request. Prices are for one way up to 4 pax. To receive this service please inform us about your full names and passport numbers of each passenger, arrival date, flight number and your arrival time. We need to receive these details by email at least 48 hours before your check-in day (info@istanbulwhitehouse.com). Once you will reserve private pick-up service you will recieve a confirmation e-mail and description to find the Greeter Company. Please feel free to contact with us, in case of any difficulty to find the Greeter Company staffbecause we will help you to find the Greeter Company staff at the Airport..
According to the new regulation published by Ministry of Transportation on 01.01.2019, to organise transportation service, it is obligatory for us to have full names and passport numbers of each passenger before organising guests’ airport pick up.